Terms and Conditions of Booking
Conditions of booking
Booking should be made online wherever possible, or over the phone. Any events with a paid element must be paid in full before the event to guarantee attendance. All participants are advised to bring a copy of their confirmation with them on the day, to ensure the fastest possible entry. We offer card payments for individuals, or card and invoice options for organisations.
Special requirements
Please inform us of any special requirements, i.e. dietary or access, on the relevant section of the booking form or email events@soe.org.uk.
Cancellation period and refunds
For a full refund, cancellation must be received at least 30 days prior to the event. With notification period of 29 days – 15 days the Society will refund 80% of payment, with period of 14 days – 8 days 50% respectively and with 7 days or less, refund is no longer available. Replacement delegates are welcome at any time. All cancellations or reductions in numbers must be confirmed in writing.
The Society reserves the right to cancel any event. In this case, the full fee will be refunded unless a mutually convenient transfer can be arranged. In the event that the society postpones an event for any reason and the delegate is unable or unwilling to attend on the rescheduled date, they will receive a full refund of the fee paid.
The Society is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/ postponement of an event. The Society shall assume no liability whatsoever if this event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For the purposes of this clause, a fortuitous event shall include, but not be limited to war, fire, labour strike, extreme weather, or other emergency. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. The society reserves the right to alter or modify the advertised speakers and/or topics if necessary, without any liability to you whatsoever. Any substitutions or alterations will be updated on the event’s webpage as soon as possible.
Liability
The organisers do not accept liability for any injuries or losses of any nature incurred by delegates and/or accompanying persons, nor for loss or damage to their luggage and/or personal belongings.